Privacy Policy

This privacy policy sets out how OptiSol Business Solutions uses and protects any information that you give OptiSol when you use this website. It explains our practices regarding the collection, use, and disclosure of information received through our website(s), products and related services.

OptiSol Business Solutions is committed to ensuring that your privacy is protected. We shall ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

OptiSol Business Solutions may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Please read this Privacy Notice carefully. By visiting our website or using any of our services, you indicate your acceptance of our use of your personal data as set out in this Privacy Notice.

When We Collect Personal Information

We collect information through various channels and interactions, including but not limited to:

Website interactions (e.g., when you fill out the “contact us” form).
Social media platforms (e.g., LinkedIn, including connections, private messages, and responses to job postings).
Professional interactions (e.g., Networking opportunities, business cards/engagements, professional service delivery).
Applications (e.g., when you submit a job application).
Online forms (e.g., Download Whitepapers, Talk to our experts).
Recruitment processes.
Business clients (who may provide personal information under their control as part of engagements).

What We Collect

Below is the indicative list of information elements we may collect:

Information collected through job applications: Full name, parent’s name, date of birth, current organization’s name, past organization’s name, designations across previous and current organization, education details, contact information, e-mail address, photograph.
Information collected from employees: Full name, employee ID, employee designation, nationality, date of birth, Aadhaar card details, PAN card details, parent’s names, spouse’s name, education details, group health insurance details, emergency contract details, blood group, address (permanent and temporary), passport.
Information collected from visitors: Full name, contact number, and E-mail id.
Information collected through our website: Visitors to the website are provided with a contact e-mail address at which they can communicate with us.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Lawfull Basis For Processing

We process the personal data if we have a lawful basis. Our lawful basis is as follows:

Consent: We process your data only if you have given your consent freely for the same. Where you have consented to a particular processing, you have a right to withdraw the consent at any time. You may withdraw consent by contacting us with a request using the details set out in the “Contact Information” section below
Contractual Necessity: We process your personal data only when it is necessary for the performance of contract. For example, if the processing is necessary in order to fulfil our commitments under the applicable terms of service.
Legal Obligation: We process your data only if the use of your information is necessary for compliance with a legal obligation.
Legitimate Interest: We process your data on the grounds of legitimate interest for example, to provide our services and to monitor the performance of the products/services.

Data Related to Children

Our Website is not intentionally designed for or directed at children / minors (as defined under various applicable laws ). It is our policy never to knowingly collect or maintain information about children/minors, except as part of an engagement to provide professional services, in which case we process personal data under the instructions of the client, where consent from the parents or legal guardians forms the basis of processing.

Although, we do not intentionally and directly collect information of children/minors, we may occasionally receive details about children/minors attending performances and other events that we host with their parents or guardians, in which case, in accordance with the provisions of the applicable law. We shall not undertake such processing of personal data that is likely to cause any detrimental effect on the well-being of any child/minor. We shall not undertake tracking or behavioural monitoring of children/minor or targeted advertising directed at children/minor.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Examples of security measures include physical access controls, HTTPS, restricted access to data, monitoring for threats and vulnerabilities etc.

We also subject our services to internationally recognized certification and attestation standards. Details about our security measures are available at our Group website.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For more details about how we use these technologies, please see our Cookie Policy.